Gokul Gourmet operates the website https://gokulgourmet.
If you have any comments or suggestions, we would be pleased to receive them at our Kolkata address or by emailing us at info@gokulgourmet.com
Data Protection and Privacy
Your privacy is crucial to us. We shall only use your name and other information that relates to you in the manner set out in this Privacy Policy. We will collect information only where it is necessary for us to do so, and we will collect information only if it is relevant to our dealings with you.
We will keep your information for as long as either required by law or as is relevant for the purposes for which it was collected.
You can visit the Site and browse without having to provide personal details. During your visit to the Site, you remain anonymous and at no time can we identify you unless you have an account on the Site and log in with your username and password.
Data That We Collect
We may collect various pieces of information if you seek to place an order for a product from us on the Site.
We collect, store, and process your data for processing your purchase on the Site and any possible later claims, and to provide you with our services. We may collect your title, name, gender, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details, or bank account details.
We use this information to process payment for the product and deliver the product to you. We may pass your name and address on to a third party in order to make delivery of the product to you (for example, to our courier or supplier).
We may also use your data to manage the Site, collect payment from you, enable you to subsequently use parts of the Site, detect any fraud or Site abuses, send you information relevant to the Site or our products, and in case we have any queries. Payments that you make through the Site will be processed by our company Gokul Gourmet, a company registered in India.
You must only submit to us or our agent or the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes.
Your actual order details may be stored with us and you may access this information by logging into your account on the Site. Here, you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details, and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.
Credit Check and Fraud Prevention
We use standard and authorized payment services, and our Credit Check and Fraud Prevention policies are aligned to these companies.
Security
We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. We use firewalls on our servers. When we collect payment card details electronically, we use encryption by using Secure Socket Layer (SSL) coding. While we cannot guarantee 100% security, this makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of your information.
Consent
By submitting data to us or our agent or using the Site, you consent to our use of your data in the manner set out in this Privacy Policy.
Copyright
We have copyright over this Privacy Policy. Use by third parties, even by way of extract, for commercial purposes is not allowed. Infringements may be subject to legal action.
This Privacy Policy can change at any time to include/exclude clauses and Gokul Gourmet does not bear responsibility for updating Users on the same.